The strength of our network comes, in part, from the talented and dedicated associates at each retail location. Our franchises endeavor to be the best in every aspect of business by championing a culture of trust, teamwork, accountability, high expectations and open communication.

Join Our Team
The UPS Store, Inc., is the leading business and postal services franchisor in the world. We are a value-based organization with a unique culture that combines UPS’s 100-year legacy of service with The UPS Store, Inc.’s entrepreneurial spirit. We offer all the advantages of a large corporation (medical and dental care, 401(k), employee discounts) and the personalized attention and close-knit work environment of a small company.

See if your qualifications match our current needs — search corporate job opportunities.

Working at a The UPS Store or Mail Boxes Etc. center
The UPS Store® and Mail Boxes Etc.® operate on the franchise model—each of the approximate 4,800 centers nationwide is individually owned and operated. For current in-store opportunities, contact the location in your neighborhood. Centers may list openings on their franchisee websites – click here to locate a store. Below are descriptions of typical in-store positions.

Center Manager
Center managers often run the day-to-day operations of a retail location, with specific functions including opening and closing the center, managing the productivity and world-class customer service delivery of the team, monitoring cost control and expenses, and providing weekly and monthly reports to the franchise owner. The position requires an outgoing personality, exceptional customer service skills, and the ability to manage a team for peak performance in a retail-service environment. Other skills required are strong organizational abilities, effective verbal and written communication skills, some accounting competencies, and computer knowledge, Internet applications, Microsoft Word, Excel, and QuickBooks. Physical requirements include the ability to stand for several hours at a time and the ability to lift 50-75+ lbs.

Center Associate
The center associates primary responsibility is to deliver world-class customer service to retail customers. This requires strong interpersonal skills, effective oral/written communication skills and the ability to work well with others. Computer skills, including Word and Excel, are also recommended. Physical requirements include the ability to stand for several hours at a time and ability to lift 50-75+ lbs.