Mail Boxes Etc., Inc. (MBE), a UPS® company, is the world’s largest franchisor of retail shipping, postal and business service centers. Its franchise brands, The UPS Store® and Mail Boxes Etc.®, together comprise more than 6,000 independently owned locations around the world, providing convenient and value-added business services to the small-office/home-office (SOHO) market, corporate "road warriors," and consumers.

History
The Mail Boxes Etc. concept was introduced in 1980 as a convenient alternative to the post office. Throughout its evolution, it has continued to define and lead the business services category it created. In 2001, UPS acquired Mail Boxes Etc., Inc. In 2003, the two companies introduced The UPS Store brand. On April 7, 2003, approximately 3,000 Mail Boxes Etc. locations in the United States (at the time, nearly 90% of the domestic U.S. network) re-branded as The UPS Store and began offering lower (around 20% on average) UPS-direct shipping rates. The stores remain locally owned and operated, and continue to offer a variety of shipping, postal and business services, with convenient locations and world-class service.

Growth
In the year following the re-branding, Mail Boxes Etc., Inc. sold more than 500 new The UPS Store locations in the United States – a record for the company, and phenomenal growth for a quarter-century-old franchise. Special-venue site development also has grown steadily with locations on college campuses and military bases, as well as in convention centers, hotels, and urban renewal areas/empowerment zones. Special-venue sites create an opportunity to provide services to consumers, regardless of where they live, work or travel.

In addition to its domestic network, Mail Boxes Etc., Inc. has expanded internationally through master license agreements. Historically, the services provided by The UPS Store and Mail Boxes Etc. locations have been adaptable to the needs and market conditions of countries and cultures around the world. Throughout the company’s historic growth, one thing has remained constant: the commitment of its franchisees to providing personalized and convenient business solutions and a world-class customer experience.

Industry Recognition
In 2010, Entrepreneur® Magazine’s “Annual Franchise 500” rated Mail Boxes Etc. and The UPS Store #1 in the Postal and Business Services category for the 20th consecutive year.